A Universal Insurance Card

An Insurance Card For Humans

Health insurance cards are a mess. Critical information is presented in a way that’s not intuitive, with zero hierarchy, clouded by a bunch of obscure abbreviations. Bad design leads to confusion leads to costly bills. So we created a health insurance card designed for humans. The universal card emphasized all the important pieces of information for a patient — like who your insurer is, what plan you have, your member number, and who’s covered — and moved the information health professionals need to know into a separate section. After card was introduced it was made open-source so that any health insurance company could use it, again putting Zocdoc at the center of an initiative that made the healthcare experience less trying for patients.